Privacy policy
Privacy Policy
At Vesyl we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, place an order, create an account, contact us, or otherwise interact with Vesyl, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment and transaction information
- Order details and purchase history
- Information you provide when contacting customer support
- Device, browser, IP address, and website usage information
- Information collected through cookies and similar technologies
Payment information may be processed securely by third-party payment providers. We do not generally store complete payment card information on our own systems.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments and refunds
- Provide shipping and delivery updates
- Communicate with you about your orders
- Respond to customer service requests
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized transactions
- Maintain website security
- Comply with applicable legal obligations
- Send promotional communications where permitted by law and according to your preferences
3. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website usage, measure advertising performance, and improve your shopping experience.
You may be able to control or disable certain cookies through your browser settings or available privacy controls.
4. Third-Party Service Providers
We may share necessary information with trusted third-party service providers that help us operate our business, including:
- Shopify and ecommerce service providers
- Payment processors
- Shipping and fulfillment providers
- Dropshipping suppliers
- Analytics and advertising providers
- Customer support and communication providers
These providers may process information only as necessary to provide services to us or as otherwise permitted by applicable law.
5. Dropshipping and Order Fulfillment
Because Vesyl may use third-party suppliers and fulfillment partners, information necessary to fulfill an order may be shared with those suppliers or fulfillment partners. This may include your name, shipping address, contact information, order details, and other information necessary to deliver your purchase.
6. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live, you may have certain privacy rights regarding your personal information, including rights to request access, correction, deletion, or information about how your data is used or shared.
To submit a privacy-related request, contact us using the information below.
9. Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent for online services. We do not knowingly collect personal information from children in violation of applicable law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy request, contact us:
Vesyl
445 Albee Square W
Brooklyn, NY 11201, USA
Email: support@vesyl.store
Phone: +1 (909) 839-7065